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CARPET & RESTORATION
While in Sydney, Pete was escorted by Ross Riek, chairman of
the RIA Australian Steering Committee, to various RIA member
restoration businesses to help gain some understanding of the
local restoration industry.
The first visit was to the Steamatic, one of the larger restoration
businesses in Sydney. While onsite Steamatic’s Stephen Whelan
gave a tour around the facility which included viewing
Steamatic’s unique document drying machine.
We then had the opportunity to visit the Excel Consulting
in North Parramatta, where owner Pammy Sanini, the first
accredited RIA water loss specialist in Australia, showed us some
truck mounted extraction machines and cleaning rigs set up for
major water extraction. We were also joined by Johnathan Van
Blerk from CRS Restorations.
While on the visit Pammy organised a tour of a highly publicised
major water loss restoration project Excel Consulting had been
working on in Homebush Bay, also managed by another RIA
restoration business member, Johns Lyng Group/Restorx Services.
Tim Butler from Johns Lyng Group gave us the tour of the
damaged high rise and explained the complexities of managing
a restoration project that involved individual units with separate
insurance policies, along with strata and building insurance
policies all with their own policy terms.
Our next visit was to ITI Training (Advanced Specialist
Equipment) in Rydalmere. John and Grant Hickey gave us a
tour of their unique ‘wet house’ training facility where training
is conducted using a real life flooded home environment. Penny
Tralau from Mould Rescue joined the visit to ICI and Advanced
This is the only wet house training facility in Australia and
the southern hemisphere that we know about and John kindly
gave us the run down on how the training is conducted, and the
advantages of training in a real life flooded structure scenario.
We also had the opportunity to view a large truck mounted LGR
drying machine that is used for major loss floods.
In between the tour we caught up with ISSA’s Oceania manager
Kim Taranto, discussing some future connections with RIA in
our region and common goals.
After meeting with Tim Butler, the team visited Restorx Office
in Wetheryl Park. After meeting some familiar faces, we had
the opportunity to talk to some of the ground staff working in
the Ultra Sonic contents plant and also the affiliated flooring
business, Trump Floors.
Although a short visit to Sydney, it was incredibly productive
and good to see RIA members working collaboratively.
The fourth and final stop on the study and networking tour
was Melbourne, hosted by Owen Boak, committee member and
chairperson of the RIA’s Vendor Subcommittee.
The RIA team started the week with a tour of Element
Restoration’s facility, located in south east Melbourne. During
the tour discussions were also held about the local restoration
industry and its future.
The following day Ivi Sims of Wood Floor Drying Australia
gave a tour of her facility. We also visited long term member
of the cleaning and restoration industries — Jumbuck Carpet
Services in Lilydale – who also spent some time talking about the
local industry and provided us a tour of their facility.
The next day started with a visit to Mehmet Ucar of Quantum
Restoration. Pete and Mehmet spent the day visiting work sites,
discussing the future of the industry.
On Thursday we meet with Diamond Property Developments
one of RIA’s newest members based in Campbellfield.
Afterwards we visited Oliver Threlfatl of Steamatic and the
Steamatic crew and were given a tour of their impressive facility.
The evening saw a RIA meeting combined with an end of year
celebration at Restoration Express’s new facility. Members from
right across Melbourne joined us including Flood Restoration
Australia, Elements, Steamatic, Wood Floor Drying Australia,
Sunrise Restoration, Jena’s Carpet Cleaning, Perco Restoration,
Quantum Restoration, SV Equipment and Jena Dyco International.
The final day was spent at Jena Dyco’s new impressive training
facility in Dandenong for a meeting regarding future educational
opportunities in Australia.
Before Pete returned to Brisbane he had breakfast with
Melbourne-based Brian Murphy a certified occupational
hygienist to talk about the state of the environmental consulting
industry in Australia.
Steve Whelan, Brook Wright,
Penny Tralau and Pete Consigli
Grant Hickey, John Hickey
and Pete Consigli
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