Home' Inclean : INCLEAN May-Jun 2017 Contents 66 INCLEAN May June 2017
CARPET & RESTORATION
There is no simple answer to this
question. Every water damage
that occurs is different and has a
As a building manager, facility
manager or commercial cleaner,
this will affect you different ways
depending on several factors:
• The cause of the water
damage – was the water damage
caused by a bath overflowing, a
toilet backflow, a burst pipe, a
water intrusion from the room,
or water intrusion from outside the building flowing in or others?
The cause of the water damage will have an impact of the
extent of the contamination the water causes to both building
materials and contents that the water comes into contact with.
If a bath tub overflows, the hygiene and contamination of the
water is very different to water that has come in from the street,
which could have come into contact with pesticides, animal
faeces or other nasty contaminants.
Depending on the cause of the water damage this will impact
on what building materials and contents can be restored and
which will have to be disposed.
The extent of the water damage – the amount of water that
has come into the property will obviously have an impact on the
size of the job. What can appear to be a small job with a small
amount of water can quite easily become more complex if water
travels through walls, building materials and possibly building
levels. On the same note, what appears to be a lot of what can
turn into a relatively straight forward job.
The building and contents that have been affected by the
water damage – depending on the types of building materials,
construction methods and contents in the property can really
determine how complex the water damage is. Once again, this is
something that needs to be thoroughly assessed.
Different building materials respond to moisture in different
ways. If there was poor construction to start with, this will also
impact on how the water will affect the property.
The impact of the water damage on the property tenants –
whether it is a domestic property or commercial property will
if a commercial
By: Jenny Boymal*
impact on how the water damage needs to be dealt with. It is
common in domestic properties that tenants need to be relocated
to alternative accommodation if the water damage will impact
on their ability to live in the property.
It is also important to establish whether there are people with
compromised immune systems in the property who could be
affected with the water damage itself and the restoration process.
In a commercial property, it is important to establish
the impact of business interruption on the tenants. Some
companies will happily pay a premium rate to have their
water damage dealt with quickly, quietly and properly to
ensure the loss of income is as small as possible. Other
businesses will simply relocate elsewhere and not be
concerned with the same impacts.
How do you know how bad the water
The only way to know how badly damaged a property is, is to
conduct a thorough assessment. This involves using specialised
equipment to measure moisture levels of different building materials.
You have a few options:
1. Build a relationship with a company who specialises in water
damage – work with them when you come across this situation.
2. Gain the skills to assess water damage situations and then
work with a company who can dry the property to the
3. Gain the skills to assess water damage situations and also gain
the skills to fully dry a property.
You cannot tell if building material is dry by touching it – this is
not a scientific method of testing the moisture level of a building
material. You require specialised knowledge and moisture meters
to know whether a building material is dry.
Establish who the customer is – the customer is the person who
has given you the go ahead with the work. You need to ensure
you have a written work authorisation. Getting paid for water
damage work can become complex as insurance companies,
building strata and tenants get involved.
Jenny Boymal is managing director of Jena Dyco International
Links Archive INCLEAN Mar-Apl 2017 INCLEAN Jul-Aug 2017 Navigation Previous Page Next Page