Home' Inclean : INCLEAN May-Jun 2017 Contents 52 INCLEAN May/June 2017
9:00am - 10:00am
The Best Business Advice Keynote Address: Mike Clark
ThinkRight, Business Strategist and Success Coach
Be the Person who Makes the Difference in your Service Delivery
It doesn’t matter if you manufacture and sell products, provide cleaning services or monitor safety measures,
you’ll get your money’s worth from this dynamic keynote address.
Do you want your employees to be targeted, engaged, accountable, motivated and, above all, successful? Mike will
help you understand not just how to do a SWOT analysis for your organisation but also a “So What?” analysis that
will help you gain valuable insights, so you and your team can make more informed decisions and achieve your organisational goals.
Business professionals of all ages and roles relate well to Mike’s underlying message of resilience and action, responding positively
to his recommendations and learning from experience that moves them for ward refocused, more effective and smarter.
10:00am - 10:30am
Meeting Safety & Risk Management Mandates with Proper Cleaning
Dianna Steinbach, ISSA Director of Europe, Middle East, Africa & Oceania Services
CFO’s report that for every $1 invested in safety or injury prevention, they realise a return of between $2 and $10 in
savings. But few organisations realise that proper cleaning has a role to play in that reduced liability. Learn how you can
leverage the fact that quality cleaning improves safety, and lowers risk and cost for any facility type. Find out where
you can access slip, trip and fall, musculoskeletal disorder and safety incident data. Then learn how to position it in
connection with your services or solutions, as well as which decision makers you can target who are most interested in
the safety connection – and who are willing to pay more for results.
10:30am - 11:00am
Safety in the Commercial and Industrial Cleaning Industries
Dr Denis Boulais, National Risk Manager, Broadlex Services
Denis examines safety in the commercial and industrial cleaning by covering a range of common hazards starting with a risk
management approach to hazard assessment and control, including Globally Harmonized System (GHS) of classification
and labelling of chemicals, as well as:
• Radiofrequency radiation
• UV radiation
• Needle stick injury for healthcare
• Slips, trips and falls for retail
• Hazardous substances and chemical safety
11:00am - 11:30am
Improve Operating Efficiencies and Reducing Costs for FMs in Retail
Shana Santoni, Director Member Relations, PRSM
The Professional Retail Store Maintenance (PRSM) Association is the voice of the global multi-site retail facilities community.
Find out the hot buttons of retail facility managers from around the world, and the innovations they’re using to succesfully
achieve corporate goals without compromising facility quality. Plus learn about education and tools available to help you make
informed business decisions that improve your bottom line or that of your retail customer. Shana also will share her insights on
the latest retail FM case studies.
11:30am - 12:00pm
Managing Successfully in Today’s Evolving Industry
John Barrett, ISSA Executive Director
Gain international insights from John Barrett, Executive Director of ISSA, the worldwide cleaning industry association, who
brings decades of executive experience in a variety of building service contractor (BSC) and technology companies. How do
you harness science and technology to drive innovation? How must you position yourself to attract the next generation of
workers, and how can the cleaning industry take advantage of facility management trends to be the best partner possible to
its customers? This is a must-attend session for any entrepreneurial BSC looking to sharpen their competitive edge.
Business Operations: How it Affects Your Bottom Line
Digital Apps in Healthcare Cleaning
Using Cleaning Chemicals & GHS – Managing the Risks and Tools to Assist
Department of Health Guidelines for Managing Mould and Dampness-related Public Health Risks
Stay One Step Ahead of Customer’s Needs; RIA Helps You be Prepared for Common Disasters
H2-Oh No! Critical Steps to Prep for Water Damage
Wednesday 10th May
EDUCATION AND NETWORKING SESSIONS
REGISTER NOW - www.ISSAcleaninghygieneexpo.com
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