Home' Inclean : INCLEAN Jan-Feb 2017 Contents 28 INCLEAN January/February 2017
More commercial cleaning companies
are taking an integrated or total
facility management approach to client
contracting and bundling cleaning
services to include waste management.
While bundling appears to be a
progressive move, it can be tricky for
new service providers to navigate the
waste management space. There is the sector’s mix of public and
private businesses and a large roll of red tape that accompanies
multiple national, state, local and overlapping jurisdictions.
Throw in a lack of agreed terminology to muddy the bureaucratic
waters of this multi-billion dollar industry and some commercial
cleaning outfits might be tempted to shove waste management in the
too hard basket so to speak.
Home to the EMRC’s Ascot Place office and the domestic and
international airports, the City of Belmont is one of Western
Australia’s top two best performing local government councils,
according to a report released in September 2016 in which 29 of the
32 councils participated in. Stuart Cole, Belmont’s CEO is directly
responsible for that performance.
“Anyone considering the provision of waste management services has
their work cut out for them,” says Stuart. “It’s heavily competitive”.
Municipal waste management is predominantly the kerb side
removal of household domestic waste, recycling material and in
some local governments, green waste. Municipal waste collection is
a fundamental service local government provides to its residents and
domestic household waste is paid for through the local governments
“All councils need to have arrangements in place for the collection
of household waste and recyclables. The City of Belmont provides
240 litre bins that are collected weekly.”
Stuart said some councils are moving towards 120 capacity
bins and are trialing green waste collection. Although some local
governments still collect and manage their household waste, the City
of Belmont outsources to private contractor Cleanaway to remove
all domestic waste as the result of a public tender process.
As Stuart understands it, the difference between municipal and
commercial and industrial waste, is that the latter can often be
a specialised service that individual businesses contract a private
provider to remove and often has specific disposal conditions.
For this sector, the commercial and industrial waste and domestic
and municipal waste streams contributed similarly to waste services
income (42.1 per cent and 41.8 per cent respectively).
Stuart said much research and planning is now going into the
secondary treatment of waste like waste to energy to minimise
escalating costs to ratepayers. Government imposed land fill levies,
a reduction in land fill options, increased transport costs and
environmental responsibilities contribute to this upward pressure.
Hazelmere Resource Recovery Park
EMRC’s $25 million dollar investment over the next five years in
the Hazelmere Resource Recovery Park is the result of its member
councils’ careful forward planning of which Stuart speaks of.
The park is proudly promoted as a waste management ‘game
changer’ by EMRC and all of the developments at the site have
satisfied the requirements of the Environmental Protection Authority.
But what does this mean for the commercial cleaning sector, or
potential waste service providers?
Stuart says councils should be planning now for the move to zero
waste to landfill and subsequently the commercial cleaning industry
should be looking to dispose of their waste with facilities that are
moving towards ‘zero waste to landfill’ through waste to energy
solutions. Councils must choose whether they develop their own
waste to energy facilities or contract to dispose of their waste to a
private waste to energy business.
On opportunities for general cleaning contracts such as city toilet
cleaning services, Stuart says the only way to obtain contracts of that
nature is through the public tender process.
“Each district advertises the tenders in their local papers and
commercial cleaners need to watch out for those advertisements and
Stuart says entry into waste management is possible despite
the fierce competition, sharing this advice: “Lobbying your local
councilor is not responding appropriately,” he cautions. “That could
lead to being excluded from the process. It’s a tough industry to
crack, but it’s doable for those prepared to roll up their sleeves and
get stuck into it.”
December 2016 saw Western Australia-based six-member local government authority, the
Eastern Metropolitan Regional Council (EMRC) launch its second waste management facility in
Hazelmere. INCLEAN journalist Rachel Pietracatella spoke to City of Belmont CEO, Stuart Cole
to help map the territory for commercial cleaners considering entering waste management.
Entry into waste management sector
possible despite fierce competition,
says WA’s City of Belmont CEO
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