Home' Inclean : INCLEAN Jan-Feb 2017 Contents 18 INCLEAN January/February 2017
“Love what you do – that’s the secret,” says SKG’s operations
manager, John Conomos.
“I love what I do and I think I get that from our team. We’re a
small team but we make a big impact. We work well together and
everyone is passionate about what they do. Everyone buys into the
culture and I think that has a lot to do with the success that we’ve
had in the last couple of years.”
Based in Miranda in Sydney’s south, SKG was founded by husband
and wife, Steve and Kathy Manoussakis in 1977 shortly after the
pair landed in Australia from Greece. Almost 40 years on and SKG
has become a national service provider spanning across a diverse
range of industries, with Honeywell, Brookfields, Target and Ingham
Chickens among some of its clients.
“It’s also about doing the right thing and supporting the people
around you. Looking after your staff and also looking after your clients
– responding to their needs and responding quickly with outcomes.”
Predominantly operating along the east coast, SKG has bolstered in
presence in Queensland, Western Australia and South Australia over
the past two years after securing several major, national contracts.
Today, SKG still remains a family affair with Steve and Kathy’s son,
George now managing director.
“We still have that family feel,” said John. “Steve [Manoussakis,
founder of SKG] still cooks for us every day and we all eat together
in the office.”
John, who joined SKG as a customer service manager 10 years ago,
said winning the BSCAA NSW Company of the Year for the second
time was an honour and an accolade that the business is incredibly
Family values at the heart of SKG success
John Conomos (right) accepts Company
of the Year award at the BSCAA NSW
AustralianSuper Excellence Awards in Sydney
After winning Company of the Year for the second consecutive year at the 2016 BSCAA NSW AustralianSuper
Excellence Awards, SKG Cleaning Services’ operations manager John Conomos spoke with INCLEAN editor Claire
Hibbit on the secret behind the company’s success.
“We’re a small team but
we make a big impact.”
proud of. But like many, success within the commercial cleaning
sector has not been without its challenges.
“Everyone is trying to cut their budgets. We don’t live in the
economy that we did 20 years ago. But what I see today is that a lot
of cleaning budgets are still the same that they were 20 years ago.
We now have to try and figure out ways to get similar results but
with smaller budgets. We have to recruit teams that want to be there
and train them to be as efficient as possible. It’s a challenge.
“I come across a lot of cleaners in our business who are so proud
and passionate about their job and it’s really beautiful to hear
because it’s a hard job and it is getting even harder to recruit staff.
For a lot of people they don’t want to be cleaners but we’ve been
lucky, we haven’t had a problem yet, but I do see recruitment and
retention getting more difficult in the longer-term.”
AMC Commercial Cleaning has purchased South Australia-
based franchise cleaning firm FaB Cleaning Services Australia
as it looks to further expand its footprint by acquisition.
Accounting firm PKF Kennedy was responsible for the sale
which was completed in December last year. FaB was placed
into voluntary administration in September 2016 and at the
time was understood to have debts of almost $2 million.
“There really wasn’t much left of FaB,” explained AMC
Commercial Cleaning CEO, Stephen Coade to INCLEAN magazine.
“We managed to buy what remained of the contracts and
the business’s franchisees, who were happy to move across
and begin working with us after we offered the same terms
and conditions they had at FaB.”
The remaining franchisees from FaB Cleaning Services will
effectively commence operation as AMC Commercial Cleaning
and report to the company’s head office in South Australia.
“Over the next 12 months, AMC Commercial Cleaning will be
looking to expand via more acquisitions not only in Australia
and New Zealand, but in Canada as well,” said Coade.
“The commercial cleaning sector in Australia and New
Zealand is strong and continues to improve. We want to
take advantage of that by growing both organically and via
AMC Commercial Cleaning acquires
rival FaB Cleaning Services
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